Privacy Policy

Effective Date: May 6, 2025
App Name: National Fruits and Dry Fruits Center

Thank you for using our app! We are committed to protecting your privacy and providing transparency about how we collect, use, and safeguard your information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and how you can control or delete your data.

1. Information We Collect

We collect the following types of information when you use our app:

• Personal Information
  • First Name and Last Name
  • Mobile Number (to contact users for delivery or order clarification)
  • Email Address (for communication and login)
  • Physical Address (used only for delivering your orders)
  • Profile Photo (optional; used for personalization inside the app)
• Device and App Information
  • Device type and Android version (for compatibility and performance)
  • Crash logs and diagnostics (to improve app stability)
  • Usage data (to understand which features are being used)

2. Why We Collect This Data

We collect your data for the following purposes:

• To process and deliver your orders accurately and efficiently
• To allow the delivery person to reach you in case of unclear address or directions
• To communicate order updates and offer customer support
• To personalize your experience within the app (e.g., showing your name and profile image)
• To improve app reliability, performance, and future feature development

We do not use your personal information for advertising or sell it to third parties.

3. How We Use and Store Your Data

• Your data is securely stored on encrypted servers with limited access.
• Access to your data is restricted to authorized personnel only.
• We implement security measures like encryption and access control to protect your data.

We retain your data only as long as needed to provide our services or comply with the law.

4. Data Sharing Policy

We do not sell or rent your data to any third party.

We may share limited data in the following cases:

• With trusted delivery or logistics partners to complete your order
• With payment gateways to process transactions securely
• To comply with legal requirements (e.g., court order, law enforcement request)
• To prevent fraud or protect users and system integrity

5. User Data Deletion

You have the right to delete your data at any time by contacting us.

✅ How to Delete Your Data

• Email: gabbarr1999@gmail.com
• Subject: Account Deletion Request - National Fruits App
• Include your registered mobile number or email address for verification

Upon verification, we will:

• Delete your personal data from all our systems
• Erase your order and account records
• Send a confirmation email within 7 business days

6. How to Delete Your Account (Permanent Deletion)

You can request permanent account deletion by:

• Emailing our support team as described above
• We plan to add an in-app Delete My Account feature in future updates

7. Children's Privacy

This app is not intended for children under the age of 13. We do not knowingly collect data from minors.

If you are a parent and believe your child has submitted personal data, contact us immediately.

8. Changes to This Privacy Policy

We may update this policy occasionally. All updates will be reflected on this page along with the revised effective date.

Please review this page periodically for changes.

9. Contact Us

If you have questions or concerns, feel free to reach out:

• Email: thefoodofnational@gmail.com